behind the scenes
Custom Pieces
– Let’s Create…
Contact us.
It all begins with an idea.
FAQs
-
Allow 2 to 4 weeks after purchase to receive your package
Shipping via USPS
You will receive a shipping confirmation via email
Ucar is NOT responsable for lost or stolen packages after being sent
Track your order online using USPS web page
If a package is lost in TRANSIT we will offer store credit on the same product or if not available something in a similar price
-
Keep them dry
Don’t go to the beach wearing your jewelry
Store your earrings in a plastic bag after each use
Brass will tarnish and develop a natural patina (it’s the nature of the metal). For this you can use BRASSO for cleaning and the piece will return to its original shinny state
-
email us: ucarjoyeria.flor@gmail.com
Send pictures of the piece
Repairs will be FREE only 2 days after receiving the piece
Repair costs depend on the piece and damage
-
Returns will ONLY be accepted for damage items on the first week of purchase
we will offer store credit
email with pictures of the damage item
Please note that Custom pieces are not eligible for return or store credit after we begin the construction process.
-
All pieces are created by hand in our tiny lovely studios. Because of the nature of the techniques used to create the jewelry , no pieces are the same.
We use: Brass, Sterling Silver, Semi-Precious Stones and Beads
Join our mailing list
Sign up with your email address to receive news and updates.
