behind the scenes
Custom Pieces
– Let’s Create…
Contact us.
It all begins with an idea.
FAQs
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Allow 2 to 4 weeks after purchase to receive your package
Shipping via USPS
You will receive a shipping confirmation via email
Ucar is NOT responsable for lost or stolen packages after being sent
Track your order online using USPS web page
If a package is lost in TRANSIT we will offer store credit on the same product or if not available something in a similar price
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Keep them dry
Don’t go to the beach wearing your jewelry
Store your earrings in a plastic bag after each use
Brass will tarnish and develop a natural patina (it’s the nature of the metal). For this you can use BRASSO for cleaning and the piece will return to its original shinny state
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email us: ucarjoyeria.flor@gmail.com
Send pictures of the piece
Repairs will be FREE only 2 days after receiving the piece
Repair costs depend on the piece and damage
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Returns will ONLY be accepted for damage items on the first week of purchase
we will offer store credit
email with pictures of the damage item
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All pieces are created by hand in our tiny lovely studios. Because of the nature of the techniques used to create the jewelry , no pieces are the same.
We use: Brass, Sterling Silver, Semi-Precious Stones and Beads
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